Email is the simplest way to reach us. It keeps the site free of form scripts and avoids collecting data we do not need.
What to include
For a bug report, include:
- The page URL, for example
/tools/json-formatter/. - The browser and device you used.
- The steps that led to the problem.
- What you expected to happen and what actually happened.
- A screenshot if it helps, but do not send sensitive data.
For a tool suggestion, describe the job you are trying to finish and what a useful result would look like. A concrete example is more helpful than a general request.
What not to send
Do not email passwords, API keys, private keys or personal data. If a bug involves sensitive input, describe the shape of the data instead of sending the real value.
Response time
We read every message. Replies may take a few days, especially outside working hours. There is no guaranteed support window for the free tools.
Hosting and website work
For NelcByte hosting, website builds or related services, visit nelcbyte.com.